
Most eCommerce teams treat pricing as a reaction.
Competitors move.
Platforms change rules.
Promotions spike volume.
Margins quietly absorb the damage.
Revenue grows.
Profit thins.
Pricing is adjusted constantly, yet very rarely designed.
In many organisations, pricing sits in between:
Marketing chasing growth
Sales chasing volume
Finance chasing margin
Operations chasing inventory clearance
Everyone influences pricing.
No one truly owns it.
Common signs of reactive pricing:
Promotions launched without contribution analysis
Discount depth decided by “what worked last time”
Buy Box strategy disconnected from profit reality
D2C and marketplace prices drifting out of alignment
Margin measured after the fact, not before the decision
The business moves faster.
Control disappears quietly.
Pricing is not a lever.
It is a system.
A system that connects:
Cost structure
Channel roles
Inventory exposure
Media efficiency
Customer behaviour
Brand positioning
When pricing is not architected as a system, it becomes a patchwork of decisions made under pressure.
High-performing commerce organisations design pricing with intent.
They establish:
Clear price corridors per channel
Defined discount authority
Promotion calendars tied to inventory and margin
Media spend linked to contribution, not just revenue
One commercial truth shared by marketing, finance, and operations
Pricing stops being reactive.
It becomes protective.
Most brands think they have a traffic problem.
In reality, they have a pricing architecture problem.
Nu8 treats pricing as part of the operating model.
Not a tactical adjustment.
Not a spreadsheet exercise.
But a leadership system that protects growth.